The Retail sector makes use of abundant technologies including Robotics, IoT, AR/VR, etc, to address challenges such as demand forecasting, product development, supply chain planning, store operations, campaign management and customer experience. With the introduction of AI in retail, the operational potential of these technologies have been centralised as AI acts as a link between them. This allows AI to access data from different systems and deliver real-time insights.

Click here to learn how smart retailers are using AI in NASSCOM's full report.

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